Legal
Privacy policy
What we collect, why we collect it, and the choices you have.
Last updated
Superninja respects your privacy. This policy explains what personal data we handle when you visit the store or place an order.
1. Information we collect
- Order details: name, email, phone number, and shipping and billing address.
- Payment details: handled by our payment provider. We never see or store your full card number.
- Usage data: pages viewed, device and browser type, and approximate location, collected through cookies.
- Messages: anything you send us by email or through forms.
2. How we use it
- To process and deliver your orders and send order updates.
- To answer questions and provide support.
- To improve the store and keep it secure.
- To send marketing emails, only if you subscribe. You can unsubscribe at any time.
3. Cookies
We use essential cookies to keep your cart and checkout working, and optional analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings, though the cart may stop working.
4. Sharing your data
We share data only with service providers who help us run the store, such as payment processors, couriers, and email services. They may use it only to provide their service to us. We do not sell your personal data.
5. How long we keep it
We keep order records for as long as tax and accounting laws require. Other data is deleted when it is no longer needed for the purpose it was collected for.
6. Your rights
You can ask to access, correct, or delete the personal data we hold about you, and to withdraw consent for marketing. Email us and we will respond within 30 days.
7. Security
We use HTTPS and access controls to protect your data. No system is completely secure, so we cannot guarantee absolute security.
8. Contact
For privacy questions or requests, email privacy@superninja.example.